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Customer Service

Drop Shipping

Many of our products are currently listed on an e-commerce status, meaning that when when you order from us they actually are drop shipped from another source. We are currently unable to stock an inventory in our present facilities, except for our own products and some select items. We choose to spend out time developing resources, rather than running a warehouse. This may change in the future, but for now we have been pleased with the success of this system. We benifit directly when you order and you benefit with excellent service, lower prices and rapid shipping.


Returns

In the rare event that you should need to return an item, please return the item with specifications listed by your drop shipping source. Blessed Assurance or Prepare and Pray! may be returned to us in new, re-sellable condition within 30 days of sale for a full refund. We will not refund damaged books or returns over 30 days. Other items that we ship from our inventory may also be returned, in new and re-sellable condition, within 30 days for a full refund.


Shipping

Our unit study resources ship post paid!
Other in stock items ship according to the chart liste below:

Invoice TotalShipping
up to $9.00$4.95
$9.01 to $20.00$5.95
$20.01 to $30.00$6.95
$30.01 to $50.00$7.95
$50.01 to $75.00$8.95
$75.01 to $90.00$10.95
$90.01 to $110.00$12.95
$110.01 to $150.00$14.95
$150.01 to $250.00$15.95
$250.01 to $5005% of total
over $500 Free shipping on orders
of catalog items over $500
in the Continental U.S.


Privacy Policy

Privacy Policy Statement
This is the web site of Overcomers Books and Supplies.

Our postal address is:
PO Box 892
Libby MT 59923

We can be reached via e-mail at info@prepareandpray.com or you can reach us by telephone at 1-866-526-7753.

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect personal information for billing purposes only. This information is only shared with the company that processes the transaction and will never be shared or sold to any other person or organization.

With respect to cookies: We do not set any cookies.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.


FYI

  • We try to ship as economically and as efficiently as possible. If a backorder is expected to cause a short delay, we will wait on it to ship one complete order. If the delay is estimated to be over 10 days, we will ship all in stock items promptly and forward other products upon arrival.

  • Please be patient if you reach our voice mail. We are ministers and homeschooling parents of a large family. This is a home-based business with real “home stuff” going on. We commit to return your calls, answer your questions, and give you service with integrity. We cannot engage in long chats about doctrinal, preparedness, or parenting issues.

  • We do not sell or rent our mailing list.

  • We have brochures, but no print catalog at this time. All info needed is found on our website.

  • We covet your prayers and encouragement! Send us a postcard or email with feedback of your use of Prepare and Pray! and/or Blessed Assurance.

  • In addition to Overcomers Book and Supplies, we also operate Shekinah Family Ministries. As ordained ministers, we are on the local radio, speak in regional assemblies, and our family does extensive outreach sharing the Gospel of the Kingdom. If you would like to know more or would like to send a gift of support, please address it to:

         Shekinah Family Ministries
         PO Box 291
         Winchester, Id. 83555


    Your gifts are greatly appreciated and used to further the advancement of the Gospel of the Kingdom!

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